Actively Interviewing for Restaurant General Managers (Upscale Casual)

Ashburn, VA

Post Date: 06/13/2018 Job ID: JN -062018-25649 Industry: Hotel & Restaurant
Provides Front of House leadership at the restaurant level. Directs and supports Front of House team to ensure the consistent execution of our company' s quality standards, operating systems, procedures, philosophies, and cultural icons.

Restaurant General Manager Requirements
  • Minimum 3+ years of experience as a General Manager
  • High level organizational skills with multi-tasking capabilities
  • Ability to adapt to changing priorities and manage workloads with minimal direction.
  • High attention to detail and follow through
  • Dependable, reliable, and highly motivated
  • Hospitality school background preferred
  • Ability to communicate effectively in English
  • Ability to speak and understand Spanish preferred

Restaurant General Manager Physical Requirements
  • Able to work 10-hour plus shifts
  • High energy and stamina
  • Able to work in a fast-paced, highly mobile environment
  • Able to stand, sit or walk for extended periods of time
  • Able to grasp, lift and/or carry up to 40 lbs. As needed

Key Responsibilities
  • Actively influence the behavior of others to ensure cultural icons are reflected in daily practice, promoting a safe and healthy work environment and superior guest experience
  • Develop management team and hold them accountable for developing hourly Front of House staff to support the organization' s talent pipeline and assist in growth.
  • Impact restaurant profitability through effective financial management
  • Monitor and maintain the facility that you were placed in
  • Represent, support, and protect the company brand
  • Assist New Restaurant Openings as required

People
  • Manage the hiring, supervision, and development of staff.
  • Mentor, coach and counsel staff which includes positive feedback as well as disciplinary action when needed (which may include terminations).
  • Ensure complete and proper documentation for all personnel actions (hiring, performance review, disciplines, etc.
  • Create a culture of transparency within the restaurant. Open door and open availability for your staff.
  • Ensure all training materials, schedules and guidelines required for Front of House staff are being followed.
  • Continuously evaluate staff and actively assist in the identification, development, and promotion of key talent.
  • Monitor staff morale, and take action to correct breakdowns in employee satisfaction and engagement at the restaurant level.
  • Create a workplace that people want to come to and don' t want to leave!

Operations
  • Train Front of House staff to operate the restaurant effectively and successfully.
  • Ensure the Front of House is properly staffed for all shifts.
  • Manage all Front of House systems within the restaurant.
  • In cooperation with ADO, develop corrective action plans when necessary to prevent recurrence of problems.
  • Manage FOH administrative procedures
  • Maintain strict adherence to proper food safety and sanitation procedures.
  • Ensure a safe working environment at the Front of House to reduce the risk of injury and accidents. Complete accident reports promptly in the event of an injury.
  • Actively support security procedures in the restaurant to protect employees, guests, and company assets.
  • Actively manage housekeeping systems and on-going repair and maintenance programs to properly maintain the restaurant.
  • Facilitate ongoing communication among key stakeholders for all operational issues, concerns, or changes.

Financial Management
  • Achieve budgeted goals for each accounting period.
  • Monitor daily operation for improper food handling and other causes of unnecessary waste.
  • Lead action to correct.
  • Maintain financial responsibility for the restaurant level P&L

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