General Manager
Dayton, OH 45435 US
Job Description
Position Summary
Oversees the daily operations for a food management account. Responsible for overseeing financial and culinary accountability of the account. Manages Chef/Managers, Food Service Directors and Food Service and reflects our high standards.
Essential Duties and Responsibilities
- Demonstrates commitment to the company vision, values and missions through actions on a daily basis.
- Manage staff to include selection, work allocation, training, coaching and mentoring, problem resolution, performance evaluation and feedback, and corrective action.
- Oversee that the chef /managers consistently maintain high food quality and service levels in accordance with company standards.
- Lead by example and maintain a professional and reputable work environment by enforcing policy and best practices that brings out a positive employment brand.
- Interact with clients on a daily basis and maintain excellent client relationships through open and honest dialogue.
- Stay abreast of the competition by analyzing quarterly market analysis and consistent research of menu trends.
- Provide financial expertise in overseeing the management of Food, Labor and Direct costs.
- Educate client with monthly meetings with transparent financials. Identify and mentor next level personnel to grow with company and develop career paths, including training schedules.
- Hold managers accountable for food, labor and direct cost controls and control expenditures for the account.
- Manage account s marketing strategy programs to increase sales growth.
- Manage accountability of staff using goal setting and performance management process.
- Manage costs on all recipes.
- Oversee and accountability of all purchases and inventory levels.
- Oversee all menus.
- Work in conjunction with the Chef/Manager, Food Service Director and Food Service Manager to anticipate trends and roll out new concepts and ideas.
- Maintain Companies high standards by managing customer service and exceed our client s expectations through delicious food and gracious hospitality.
- Motivate management to consistently thrive to keep the account(s) fresh and exciting.
- Maintain account in compliance with SOP standards and HACCP standards.
- Follow HACCP guidelines to ensure safe food practices.
Job Requirements/Specifications
Required:
- Bachelor s degree or equivalent work experience
- Minimum three years of culinary and management experience Strong management and client relations skills
- Solid knowledge of financials
- Proficient in MS Office
- Responsible for meeting and maintaining state and local certification requirements (Food Service Manager)
Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Demonstrated commitment to the companies vision, values and missions through actions on a daily basis
- Ability to clearly organize and effectively convey information
- Ability to maintain professionalism and a positive attitude in the workplace
- Demonstrated skill with developing long-term strategic plans and lead/participate in short-term operational implementation (ability to be both strategic and tactical)
- Keen analytic, organization and problem solving skills
- Demonstrated ability to consistently communicate a clear understanding of internal and external customer expectations and adapt as appropriate to exceed their needs
- Proven ability to focus attention on determining what can be done to make progress
- Demonstrated ability to develop personally and professionally
- Proven skill to anticipates the needs of coworkers and proactively assist them to meet a common goal
- Demonstrated ability to understand and determine priorities, effectively manage time and develop work plans in order to accomplish tasks and/or projects
Benefits:
- Strong upward mobility
- Great people-first culture
- Medical, Dental, Vision
- 401k w/company match
- PTO- most major holidays off
- Employee rewards and recognition program
- Bonus potential
- Best-in-class training - Tuition reimbursement
Additional Information
Recruiter Managing this Job

Jamie Klug
Senior Recruiter & Training Coach
Ambassador
Working in the hospitality industry for over 30 years, Jamie Klug brings his operational and leadership background to source and attract best-in-class candidates.
Jamie is an industry veteran working in the hospitality industry, specifically in fine and casual dining. He has led single and multi-unit operations over the span of three decades.
Jamie attended St.Cloud State University for Business Administration and Business Computer Information Systems. Jamie continues to further his education around organizational leadership, graduating from the Stagen Leadership Academy in 2018.
Jamie is married with three children, and he was looking for something that would provide him with a better balance for his family. He transitioned to recruiting with Goodwin Recruiting because it gave him the ownership mentality and flexibility he desired.