Hotel - Resident General Manager

Grand Rapids, MI 49546

Job Function: Food & Beverage & Lodging Job Number: JN -082022-89900 Salary: $50,000 - $55,000 Experience Level: Mid or Senior Level / General Managers

Job Description

Hotel - Resident General Manager Job Description

The Resident General Manager will oversee personnel and daily operational tasks. This role will ensure consistency in the quality of standards and be the go-to person for all guest situations and needs

Hotel - Resident General Manager Expectations:
  • Deliver excellent first impression for all guests, ensuring special requests are filled as needed
  • Responsible for local sales and marketing calls in an effort to drive Rev-Par.
  • Hire, train, coach, counsel, and develop Team Members to their highest level of success
  • Maintain high standards for staff and clientele like

Hotel - Resident General Manager Qualifications:
  • Knowledge of Microsoft operating systems
  • Ability to utilize Excel to conduct analysis
  • Exceptional organizational skills
  • Ability to effectively handle emergency situations

Hotel - Resident General Manager Preferred Education and Experience:
  • Bachelor' s Degree or equivalent experience is required
  • 3-5 years of extended-stay experience
  • 5+ years of management experience

Hotel - Resident General Manager Compensation and Benefits:
  • Accommodations of a 2 Bedroom apartment are provided for Resident General Managers at our hotels. All Utilities including High-Speed Internet and Cable, are included
  • Medical, Dental, and Vision including 401k retirement plan with company matching up to 6% contribution
  • Salary ranges from $50, 000 - $55, 000 depending on the experience.
  • Strong Competitive bonus program based on performance. Bonus 15% of base paid bi-annually based on GOP and Reputation scores
  • 55K salary + 8K bonus + $30K in housing provided = $93, 000 total package before benefits!
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO

Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Recruiter Managing this Job

Scott Harrison
Senior Recruiter & Coach
Pinnacle Billers Gold Member

Recruiting enables me to stay connected with the industry that I have been involved with my entire life. I remain connected with hospitality without being involved with operations.   

  • Scott Harrison joined Goodwin Recruiting October 2016.   
  • He received his Bachelor of Arts from Wake Forest University.  
  • Scott started in the restaurant industry after graduating, while interviewing for the job he thought was aligned with his college education. He fell in love with the hospitality industry and decide to stay. His experience includes:  
    • Bennigan’s (12 years) – Server, Bartender, Cook, Assistant Manager, General Manager  
    • Bristol’s Choice Bar and Grill (3 years) — Owner  
    • Applebee’s Neighborhood Grill and Bar (21 years) — Senior Vice President of over 45 locations in NC, SC, and GA.  
  • Throughout his Wake Forest career, he played baseball. There he was a pitcher with a career record of 10-0. This record still stands as the most wins without a loss.  
  • Presently, Scott is on the Board of Directors and serving a 3-year term as Board Chairman for Make a Wish of SC. He was recognized within Make a Wish with the Rising Star Award in 2016 as the number one turnaround chapter in the system.
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