Managing Director

Chicago, IL 60610

Posted: 08/21/2018 Industry: Hotel & Restaurant Job Number: JN -082018-28484 Pay Rate: $80,000 - $120,000

Multi-Unit Managing Director Needed

The position is the top level manager for the entire complex (both theater and bar/lounge within a single site) and oversees the Theater and Lobby Lounge to ensure guests have a memorable movie-going experience. Also, Directly supervise theater management, Lobby Lounge management, and all hourly staff at the location.

Managing Director Job responsibilities:

  • Drives the business, results-driven, goal-oriented
  • Accountable for staff while providing excellent customer service standards, to ensure that every guest visit not only meets but exceeds guest expectation levels.
  • Is responsible for ensuring the theater and Lobby Lounge operates within the policies and established guidelines
  • Directly works with managers to ensure each theater and Lobby Lounge operates in a manner that ensures each staff member provides, and each patron receives, outstanding customer service in a harassment/discrimination-free environment
  • Communicates regularly and thoroughly with operations, theater and lounge managers both exempt and hourly - and other departments, using systems in place including email, available reports, weekly meetings/conference calls; keep up-to-date by reviewing all correspondence sent by operations and any other department within Company
  • Direct supervision of theater managers, including, but not limited to interviewing, hiring, orientation, training, direction, disciplinary action, and evaluation
  • Supervises all budgetary functions; including, but not limited to, optimizing all expenditures and ensuring responsible fiscal management at all levels
  • Regularly monitors all systems in place for inventory and cash control in the theatres, to ensure any problems are noted and corrected in a timely fashion
  • Is proficient in all management duties to ensure efficient business operations; including, but not limited to: advertising & marketing, scheduling, inventory, booth, payroll, human resources, including safety/security/physical plant management

Managing Director Qualifications:

  • Bachelor's degree preferred
  • Evenings, weekends and holiday availability
  • 3 - 5 years of theatre management experience, or equivalent. 2 - 3 years in a lead manager role
  • Outstanding computer skills, including Microsoft office, POS system experience a plus
  • Excellent written and oral communication, including the ability to handle customer complaints & staff supervision issues in a timely manner.
  • Excellent working knowledge of all rules and regulations for each theatre s location
  • The ability to bend, squat, twist and reach and lift to 40 pounds unassisted for stocking, projection, cleaning, hands-on management, etc.
  • Excellent analytical, interpersonal communication, planning, organizational, and problem-solving skills

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