Restaurant General Manager

Gloucester, MA 01930

Company Industry: Hotel & Restaurant Job Number: JN -082019-38657 Salary: $80,000 - $85,000 Experience Level: Mid or Senior Level / General Managers Job Function: Operations

Beautiful North shore location is looking for a Restaurant General Manager

  • Oversee and lead the daily operations of the Restaurant and Room Service while directing day-to-day activities and assignments of the Food and Beverage team
  • Hire, train, evaluate and schedule staff in accordance with the standards of the company and guidelines
  • Organize and conduct pre-shift and departmental meetings, communicating information to the team members
  • Approve schedules for the restaurant team, ensuring proper coverage based upon volume
  • Work seamlessly and in tandem with the team to create memorable experiences for our guests
  • Accurately execute all policies with improvement to quality, service, and operations
  • Train and develop the team while holding the team accountable for maintaining service
  • Must be present on the floor during peak business periods, visiting tables during the customer s visit
  • Create an environment of engagement for team members, while being a liaison between team members and management
  • Practice and ensure cleanliness and safety in all dining areas, liquor, and wine storage areas
  • Coach and counsel team members, monitoring employee performance and issues promptly
  • Ensure monthly inventory is conducted and completed according to proper guidelines
  • Continually update the Point of Sale system
  • Manage payroll

Experience and Skills:

  • Ability to work under pressure in a fast-paced environment with maximum efficiency, accuracy, and full attention to detail
  • Requires working knowledge of Full-Service restaurant operations
  • Ability to work cohesively as part of a team
  • Ability to effectively lead and work cohesively as part of a team
  • Must be self-directed, motivated, and demonstrate exceptional customer service and interpersonal skills
  • Must be able to work a flexible schedule, including weekends and holidays
  • Must have experience in all Microsoft Office and knowledge of Aloha Point of Sale Systems
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other class protected by federal, state or local law. In addition, we do not discriminate against qualified applicants with arrest or conviction records.

Phil Arena
Senior Recruiter

Recruiting allows me to stay in the hospitality industry that I grew my career in, but not have to be in operations. 

  • Started with Goodwin Recruiting in September 2008. 
  • Began in the industry as a bartender and progressed into management.  
  • Director of Restaurants, Omni Hotels; Director of Food & Beverage, Crowne Plaza Hotels; Director of Catering Operations, Sodexho Marriott Services. 
  • Member of the Escoffier Society, Boston. 
  • Phil enjoys cooking and all things food and wine. He also enjoys watching his kids play hockey and soccer. 
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