Senior Director of Operations

Cleveland, OH

Post Date: 06/04/2018 Job ID: JN -062018-25259 Industry: Hotel & Restaurant

Essential Functions:
  • Oversees the daily operations of a multi-plaza road and ensures delivery of the highest level of service, sanitation and customer relations
  • Facilitates the development and implementation of the annual budget, financial forecasts, and other business goals, and leads unit management to ensure budgeted sales and profit goals are achieved
  • Directs road staff to ensure compliance with applicable company standards, policies, practices, and objectives
  • Evaluates operations and seeks opportunities to continuously improve service
  • Develops, maintains, and fosters the growth of landlord, brand and DBE partner relationships
  • Authorizes hiring, firing, advancement, promotion or any other status change of road associates
  • Serves as a resource to others in the resolution of complex problems and issues

Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Education-High School diploma or general education development (GED) diploma; 2 years of formal post-high school education in the field of Hospitality or Restaurant Management preferred
  • The ideal candidate will have 6-8 years of management experience in high volume, multi-unit Food and Beverage operations or other related management experience
  • Advanced working knowledge of Microsoft Office; PeopleSoft Financials and Micros POS system skills a plus
  • Execute excellent time and project management skills, as well as proven presentation skills
  • Demonstrates knowledge of product, quality, and operations standards
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner including the executive team, union representatives, branded partners and a very diverse group of hourly associates
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Salary Range- $115, 000-$140, 000 plus 50% bonus potential and other perks

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: